Job Description

Medical Receptionist - Guilford, CT at Optum summary:

The Medical Receptionist at ProHealth Physicians in Guilford, CT, manages patient check-ins and check-outs, schedules appointments, and handles patient communications using EHR systems. This role ensures confidentiality, balances payments, and provides administrative support across multiple locations as needed. With a focus on patient care and service, the position requires healthcare or customer service experience and offers comprehensive benefits through UnitedHealth Group.

Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians (Guilford Family Medicine) has an immediate opening for a friendly, patient focused, and detail oriented Medical Receptionist to join our team.

Schedule (Full-Time): Monday-Friday, with flexibility required to work between the hours of 7:30am-5:30pm.

Location: 1445 Boston Post Rd. Guilford, CT. May be asked to float to local practices in the region for coverage.

Primary Responsibilities:

• Conduct check-in and check-out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow-up
• Schedule appointments using standard scheduling protocols
• Manage administrative in-basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information
• Provide coverage at other ProHealth locations on an ad hoc basis
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at:

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of customer service experience or 1+ years of healthcare related experience
• 1+ years of experience with Microsoft Office

Preferred Qualifications:

• Experience as a receptionist in a healthcare setting
• Experience working with Epic
• Previous primary care experience

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Keywords:

medical receptionist, patient scheduling, electronic health records, healthcare administration, patient communication, customer service, medical office support, payment processing, healthcare reception, appointment coordination

Job Tags

Hourly pay, Minimum wage, Holiday work, Full time, Temporary work, Work experience placement, Local area, Immediate start, Monday to Friday,

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