Service Advisor at Tracy Chrysler Dodge Jeep Ram job at Tracy Volkswagen Tracy, CA, US

Job Description

Tracy CDJR is looking for dynamic, energetic, career-minded professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment. We are offering an opportunity for a rewarding career with real opportunities for advancement! If you are just looking for another job please do not respond.

REQUIREMENTS:

Proven record of achieving exceptional Customer Satisfaction
Previous customer service experience
Highly skilled in multi-tasking and personal organization
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity

RESPONSIBILITIES:

Greet customers promptly in a friendly manner
Obtain customer and vehicle information
Provide excellent customer service to all customers
Clearly document all vehicle symptoms as described by the customer
Review all current and future vehicle service needs & recommendations with every customer
Establish follow-up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
Explain all completed work and charges to customers

We offer:

Highly competitive compensation
Paid training and development
Medical, Vision and Dental Benefits
401(k) with company match
Employee appreciation lunches
Employee bonus for referrals
Employee discounts
Excellent culture
Opportunities for growth and advancement

If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

Job Tags

Full time, Immediate start,

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